Fixing Compare-at Prices in Shopify Product Add-ons: A Support Engineer’s Case Study
How I solved a discount display bug in EasyFlow Product Options — and why one issue is still waiting on a third-party app vendor. As a technical support engineer, some of the most interesting tickets are the ones that look simple on the surface. This one started with a single sentence from a store owner: […]
The Logo That Refused to Print: A window.print() Race Condition
Why one image printed perfectly and the other never showed up — in the same PDF. A client testing a new “Print / Save as PDF” feature sent us a puzzling bug report: “The footer works as expected, but the logo will not be visible on the print version. The site has a company logo. […]
How I Fixed a 211-Entry Essential Addons Filterable Gallery That Took Minutes to Edit
A real support story: turning an unmanageable Filterable Gallery into a custom post type powered Dynamic Gallery — with zero downtime and zero image re-uploads. The Problem A client running a large community gallery — 211 people, each with a photo, location, roles, and a website link — told us that editing it had become […]