Technical Support
WordPress • Debugging Case Study An infinite loading spinner looks simple from the outside, but underneath was a small URL-handling assumption in an ES module loader—and a malformed request that
A page suddenly died with WordPress’s “critical error” screen. The logs showed the server burning through 1 GB of memory per page load. The culprit: an accordion tab configured to embed
How I solved a discount display bug in EasyFlow Product Options — and why one issue is still waiting on a third-party app vendor. As a technical support engineer, some
Why one image printed perfectly and the other never showed up — in the same PDF. A client testing a new “Print / Save as PDF” feature sent us a
A real support story: turning an unmanageable Filterable Gallery into a custom post type powered Dynamic Gallery — with zero downtime and zero image re-uploads. The Problem A client running